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Dispatch, Delivery and Returns

Please ensure your address is correct at the time of ordering. I cannot be held responsible for incorrect addresses.

All items are handmade to order and I aim to dispatch items within 3 working days. But this can be slightly longer during busy periods.

 Postage and packaging is free, items will be sent via Royal Mail and I retain proof of postage for all items sent. Please contact me if you have any problems or if you do not receive your order within a reasonable time frame. 

I gladly accept returns and exchanges except for personalised items. 

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Conditions of return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


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