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Terms and Conditions
Payments

All payments to be made securely and easily via PayPal. You do not need a PayPal account to pay via PayPal. When you receive an invoice, it will ask you to either log in to PayPal or 'Pay with card' which allows you to pay easily and securely without signing up for a PayPal account. It's very simple. If you have any questions before hand, please ask. When ordering, please ensure your delivery address is correct/up to date on PayPal.

Dispatch

All my items are handmade to order and I aim to dispatch items within 3 working days. This may be longer during busy periods. 

Personalised items - Please make sure you let me know what names you require for any personalised items. Failure to do so may result in the items being dispatched late. 

Delivery

Items will be sent via Royal Mail and I retain proof of postage for all items sent. Please contact me if you have any problems or if you do not receive your order within a reasonable time frame. 

Returns

I gladly accept returns and exchanges except for personalised items. 

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Conditions of return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Privacy 

I will only use your shipping and billing address, and contact information

To communicate with you about your order

To fulfill your order

For legal reasons (like paying taxes)

For our full privacy policy click here

Copyright

All of my resources are designed and made by Elizabeth's Educational Resources, and may not be reproduced for resale purposes.

 

 
 
 
 
 
 
 
 
Content © 2018 Elizabeth's Educational Resources